To all of our Snainton Golf Customers,
As we are all very aware, the COVID-19 pandemic has made the last few months an incredibly difficult period for businesses and more importantly families worldwide. So as we gradually emerge from this time of crisis, we at Snainton Golf hope you, your friends and loved ones are all safe and healthy.
Since the 23rd of March, upon UK Government guidance and directives to 'stay at home', a large portion of our team that usually power the engines of the Snainton machine and day to day operations of our company has been "working from home". Therefore, our warehouse dispatch team has been reduced to just a few key members of staff, with strict social distancing and hygiene measures in place to ensure the safety of us all.
Invariably with the vast majority of pro shops and sports shops closed throughout the country over this period, golfers have turned their attentions to online retailers such as ourselves in order to purchase goods, which of course has translated into an increase in orders. While we cannot be more thankful for your custom and support, we must also ask our customers to spare a thought for our very limited staff at Snainton HQ, whose hard work and dedication have often meant working tirelessly into the early hours of the morning to process and dispatch as many parcels as possible. Despite our greatest efforts with this, I'm sure you can understand that certain orders may have been/may be delayed somewhat. What we can promise you though is this - no order will be overlooked or forgotten, and we are continually improving our efficiency every day to deliver all orders in the fastest and safest way possible in this incredibly challenging time so please bear with us, and as ever we really, really appreciate your patience and understanding.
If you should wish to get in touch for any reason, please email me via email@example.com and I will endeavour to respond to you as soon as possible.
On a final and hugely important note, I'm sure I speak on behalf of everyone here in the UK in thanking the men and women of our brilliant NHS as well as all the essential key workers, whose astounding commitment and steadfast loyalty have kept the country ticking over in these unprecedented times. Without this outstanding work, we couldn't possibly hope to be in a position to move forwards as a nation so it's a big heartfelt thank you from us all.
My best wishes to you all,
John Hinchliffe - Snainton Golf Ltd Owner