For most UK and International orders, we use DPD. For smaller packages (ie certain clothing, gloves, small accessories and caps) we use Royal Mail.
Our rates and delivery timscales are as follows:
Standard UK - 2-3 working days - £2.49 orders under £20 / FREE orders over £20
UK Next Business Day* - Next Working Day - £5.99 *Only applies to orders placed before 3pm.
EU Countries - 3 to 5 working days - £6.00 / FREE orders over £100
USA - £15 on all orders
You can, of course, collect any parcel(s) despatched via DPD Local from any DPD Local depot for free!
For more details regarding delivery to countries not stated above/excluded postcodes, please give us a call on 01723850014 or contact firstname.lastname@example.org
Delivery Process + Terms and Conditions
When an item is despatched, customers should receive a confirmation email and SMS notification if a valid mobile number is provided to let you know your order is in transit. If you receive this email after 4pm, an extra 24 hours is applicable to the expected delivery timescale. Our services, prices and shipping times are detailed below:
It is the consumer's responsibility to provide us with an address where delivery can be signed for in reasonable time. If delivery is refused or returned after THREE attempts it incurs a £6 resend charge AND £6 if returned back to us. To avoid this situation, please ensure the following:
- An address where you or a designated person is most likely to be present is given
- Send us an email or add into the delivery information section at checkout any safe places you're parcel could be left in the event that nobody is present to receive delivery
- Provide us with a valid email address and mobile phone number so you can receive updates as to the status and delivery time of your parcel
Please be understanding with us that this process is both reasonable and necessary. We feel that 3 attempts at delivery is a more than sufficient time period to be able to receive your order successfully.